Claim statistics 2023

R100000000

We paid R7,034,883,417 in underwritten personal cover
claims and R28,366,465 every working day

179 years ago, we made a promise to be a certain friend in uncertain times.
We kept it.

Our annual claims statistics report is evidence of a promise kept. We paid out over R7 billion in underwritten personal claims in 2023 across Old Mutual to ensure that our customers and those they love are looked after when the unfortunate happens.

See what people
like you claimed for

Welcome to Old Mutual's personalised claims tool portal.
With over R7 billion paid in underwritten personal cover claims, we are committed to providing tailored solutions to meet your needs.

Begin by selecting your sex and age group to discover what people like you claimed for. Click 'Start' to get your results

SELECT YOUR SEX

SELECT YOUR
AGE GROUP

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Here’s what people
like you claimed for

Death

%

Cover that pays out at death to provide for those who are left behind and to help with funeral expenses.

Top 3 claim causes, including examples

DISABILITY INCOME

%

Pays out a monthly income when you’re disabled or impaired due to an illness or injury.

Top 3 claim causes, including examples

DISABILITY LUMP SUM

%

Pays out a single amount when you’re disabled or impaired due to an illness or injury.

Top 3 claim causes, including examples

ILLNESS

%

Pays out when you’re diagnosed with an illness so you can afford the treatment you need.

Top 3 claim causes, including examples

RETRENCHMENT INSURANCE

%

Pays out a monthly income when you are retrenched.

Example

You are retrenched if you have to stop working because your employer ends your employment because of business conditions or decisions that result in a staff reduction.

Why you need cover

Life is unpredictable, but the right insurance can help you through all the unexpected moments

Life insurance: The lifestyle you’ve created for those you love is compromised if you don’t have Life insurance to protect it. Old Mutual’s Life insurance pays out a single amount of money or a monthly income when you die to ensure that those who depend on you can continue to afford important things like getting an education, their living expenses, accommodation, and all the other things that matter to them.

Disability insurance: Health is wealth! If your health is compromised and you cannot work, your journey towards wealth creation or creating a comfortable life for yourself and those you love may end abruptly. Get Disability insurance to protect your earning ability and to ensure that you have the money you need to cope with your disability

Illness insurance: Surviving an illness can feel challenging if you aren’t financially prepared for the costs that come with it. Get Old Mutual’s Illness insurance to ensure that you can afford to make the lifestyle adjustments needed to cope with your illness and to afford the care that you need.

Funeral insurance: A dignified funeral is your last act of love for those you hold dear to you. Get Old Mutual’s Funeral insurance, which pays out a single amount when the insured person dies, to ensure that they get the send off they deserve when the time comes.

Retrenchment insurance: With so much uncertainty around us, give yourself the certainty of an income if you get retrenched. Old Mutual’s Retrenchment insurance pays out an income of up to six months, twice during the lifetime of your policy, when you have a valid retrenchment claim so you don’t fall behind on your financial responsibilities.

OLD MUTUAL REWARDS

Old Mutual Rewards members with qualifying Old Mutual Personal Cover products can earn up to 500% of their premium* in bonus points for being healthy and physically fit. Find out more here at oldmutual.co.za/rewards .

*Example: If the premium is R1 000 a month, and the customer qualifies for 500% of their premiums in points, they will get 5 000 rewards points, which is equal to R500 monthly. 10 points = R1

Old Mutual Rewards (Pty) Ltd. is a company in the Old Mutual Group. Terms, Conditions and Programme Rules apply.

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Speak to an adviser

When it comes to making important decisions about insurance, it's crucial to have access to insights and advice from knowledgeable professionals. That's why we've gathered a team of experienced insurance experts to offer their perspectives on a range of topics related to insurance. Here you'll find valuable insights from those who have deep expertise in the insurance industry. From understanding the complexities of insurance policies and coverage options to navigating claims processes and managing risk, our experts offer valuable guidance and thought-provoking commentary on the issues that matter most.

Download the full claims stats report

Speak to an adviser

Claim statistics 2023

Here’s what people
like you claimed for

Death

%

Cover that pays out at death to provide for those who are left behind and to help with funeral expenses.

Top 3 claim causes, including examples

DISABILITY INCOME

%

Pays out a monthly income when you’re disabled or impaired due to an illness or injury.

Top 3 claim causes, including examples

DISABILITY LUMP SUM

%

Pays out a single amount when you’re disabled or impaired due to an illness or injury.

Top 3 claim causes, including examples

ILLNESS

%

Pays out when you’re diagnosed with an illness so you can afford the treatment you need.

Top 3 claim causes, including examples

RETRENCHMENT INSURANCE

%

Pays out a monthly income when you are retrenched.

Example

Why you need cover

OLD MUTUAL REWARDS

Get Cover Today

Here’s why our insurance is right for you

Claim statistics 2023

Here’s what peoplelike you claimed for

Death

%

Cover that pays out at death to provide for those who are left behind and to help with funeral expenses.

Top 3 claim causes, including examples

DISABILITY INCOME

%

Pays out a monthly income when you’re disabled or impaired due to an illness or injury.

Top 3 claim causes, including examples

DISABILITY LUMP SUM

%

Pays out a single amount when you’re disabled or impaired due to an illness or injury.

Top 3 claim causes, including examples

ILLNESS

%

Pays out when you’re diagnosed with an illness so you can afford the treatment you need.

Top 3 claim causes, including examples

RETRENCHMENT INSURANCE

%

Pays out a monthly income when you are retrenched.

Example

Why you need cover

OLD MUTUAL REWARDS

Get Cover Today

Here’s why our insurance is right for you

Here’s what people
like you claimed for